Planters Etcetera are an authorized dealer of the Jay Scotts Planters Collection.
As such, our products are protected under the Jay Scotts warranty.
The Jay Scotts Warranty
Jay Scotts Company stands by the quality of our fiberglass planters.
Each planter holds a three (3) year warranty from the time of acceptance of the product.
We warrant the initial purchaser of our products that they are of quality material and workmanship, and are free of manufacturing defects.
Jay Scotts Company, at their sole discretion, will repair, exchange or give credit for the original purchase price of any item providing to be of defective materials or workmanship.
Mishandling, misuse, abuse, failure to follow directions for use, unauthorized modifications, neglect, accidents or any other hazard to the product voids the three year warranty.
Your planters are finished with an automotive paint that offers many advantages including UV resistance and can withstand extreme conditions. While our top coat paint used is very durable, storing planters in wet or steamy cartons or standing water can cause damage to the finish. Normal use allowing water to immediately drain off the finish after installation will not cause any harm.
Each order confirmation comes with handling and planting instructions to ensure the longevity of your planter. It is highly encouraged to follow these instructions for the best use of Jay Scotts planters.
Please note that is the responsibility of the purchaser to ensure that water is able to drain sufficiently from the containers with outdoor use. This is notably important in regions that are subjected to freezing conditions.
Please note that Jay Scotts Company will not be liable for labor, shipping, delivery or any other costs associated with a claim.