Jay Scotts Company stands by the quality of our fiberglass manufactured planters. Each planter holds a three (3) year warranty from the time of acceptance of the product. We warrant the initial purchaser of our products that they are of quality material and workmanship, and are free of manufacturing defects. Jay Scotts Company, at their sole discretion, will repair, exchange or give credit for the original purchase price of any item proving to be of defective materials or workmanship. Mishandling, misuse, abuse, failure to follow directions for use, unauthorized modifications, neglect, accidents or any other hazard to the product voids the three year warranty. Each planter comes with handling and planting instructions to ensure the longevity of your planter. It is highly encouraged to follow these instructions for the best use of Jay Scotts Planters. Please note that it is the responsibility of the purchaser to ensure that water be able to drain sufficiently from the containers with outdoor use. This is notably important in regions that are subjected to freezing conditions. Please note that the Jay Scotts Company will not be liable for labor, shipping, delivery or any other costs associated with a claim.