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Warranty Information - Planters Etc

Warranty Information

At Planters Etcetera, we are proud to be an authorized dealer of the Jay Scotts Planters Collection. Our customers benefit from the exceptional quality and assurance provided by the Jay Scotts warranty.

Contents

  1. The Jay Scotts Warranty
  2. Planter Care and Handling
  3. Frequently Asked Questions
  4. Conclusion

The Jay Scotts Warranty

Jay Scotts Company stands by the quality of our fiberglass planters. Each planter holds a three (3) year warranty from the time of acceptance of the product.

We warrant to the initial purchaser that our products are of quality material and workmanship, and are free of manufacturing defects.

Jay Scotts Company, at their sole discretion, will repair, exchange, or credit the original purchase price of any item proven to be of defective materials or workmanship.

Please note: Mishandling, misuse, abuse, failure to follow directions for use, unauthorized modifications, neglect, accidents, or any other hazard to the product voids the three-year warranty.

Planter Care and Handling

Your planters are finished with an automotive paint that offers many advantages, including UV resistance and the ability to withstand extreme conditions. While our topcoat paint is very durable, storing planters in wet or steamy cartons or standing water can cause damage to the finish. Normal use allowing water to immediately drain off the finish after installation will not cause any harm.

Each order confirmation comes with handling and planting instructions to ensure the longevity of your planter. We highly encourage following these instructions for the best use of Jay Scotts planters.

It is the responsibility of the purchaser to ensure that water can drain sufficiently from the containers during outdoor use. This is notably important in regions subjected to freezing conditions.

Please note: Jay Scotts Company will not be liable for labor, shipping, delivery, or any other costs associated with a claim.

Frequently Asked Questions

What does the Jay Scotts warranty cover?

The warranty covers defects in materials and workmanship of our fiberglass planters for three years from the date of purchase.

How do I file a warranty claim?

Contact our customer service team with your proof of purchase and details of the issue. We'll guide you through the claim process.

What can void my warranty?

The warranty is voided by mishandling, misuse, abuse, failure to follow care instructions, unauthorized modifications, neglect, or accidents.

Are shipping costs covered under the warranty?

No, Jay Scotts Company is not liable for labor, shipping, delivery, or any other costs associated with a warranty claim.

How should I care for my fiberglass planter?

Follow the handling and planting instructions provided with your order. Ensure proper drainage and avoid storing the planter in standing water or excessively wet conditions.


Conclusion

We hope this information provides clarity on the Jay Scotts planters warranty and how to care for your fiberglass planters. Protect your investment by following our care instructions, and enjoy the durability and beauty of our planters for years to come.

For more information on planter care, visit our Planter Care Guide.

Learn more about Jay Scotts on their official website.

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